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Select-service hotel · 137 rooms · Texas

Readiness Walk: 137-Room Select-Service Hotel, Texas

Readiness Walk

The challenge

Two weeks from opening with a brand go/no-go days away, a new restaurant concept, and a large first group on the books.

Our approach

A two-day onsite readiness walk with department-by-department review and leader interviews, timed ahead of go/no-go.

Results

  • 18-page readiness assessment report
  • 70-item prioritized action register (5 P1, 59 P2, 6 P3) with owners and due dates
  • Guestroom punch list review across all 137 rooms
  • Restaurant outlet readiness flagged early as the top opening risk, with a recovery plan

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