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Hotel restaurant dining room set for evening service.

About

Subject matter experts in hotel openings and operations.

We Open Hotels gives owners and operators experienced, hands-on support across the full opening lifecycle, from the first operations calendar through go/no-go and opening day. After opening, we stay on to help properties strengthen their operations and the guest experience.

Meet the Founder

Justin Morgan

Justin has spent his career in the moments that matter most to a hotel: the final months, weeks, and days before the doors open.

He has opened more than 300 hotels across the United States, Canada, and the Caribbean and Latin America, spanning 22-plus brands and every tier of the business, from select-service hotels to luxury all-inclusive resorts.

Justin spent 10 years with Marriott International in Openings, leading project management, operations delivery, and brand activation. Before that, he held departmental leadership positions with Starwood and Omni Hotels, with notable experience in high-volume convention hotels and resorts, where every department has to perform at once.

That range matters. A select-service opening and a luxury all-inclusive resort opening run on very different critical paths, and Justin has led both. Owners get a partner who has seen openings from the brand side and the property side, and who knows where they tend to go off track.

Hands-on and deeply collaborative, Justin stays focused on the details that turn an opening into a lasting guest experience.

Mission

To empower hotel owners and operators with expert, owner-side consulting that strengthens operations and the guest experience. We bring deep industry knowledge and modern tools to every engagement, with a focus on efficient, cost-conscious project execution and building the foundation for long-term operational success.

Vision

To be the leading consulting firm in the hospitality industry, renowned for our excellence, innovation, and bespoke solutions.

Hotel terrace overlooking a mountain landscape.

Core values

What guides our work

Humanity

Valuing and respecting all individuals, fostering a culture of empathy and understanding.

Responsibility

Upholding the highest standards of integrity and accountability in our business practices.

Quality

Striving for excellence in every aspect of our work to deliver the highest standards.

Adaptability

Being flexible and responsive to the evolving needs of our clients.

Sustainability

Promoting environmentally responsible practices in all our operations and consulting services.

Start the conversation

Let's talk about your opening.

Tell us about your property and timeline, and we will respond with a tailored proposal within one business day.